Quality Policy

Gruest guides its Policy through several principles, namely:

• Customer satisfaction, at all levels, with emphasis on meeting deadlines agreed with them, selection of the most appropriate product to customer needs and quality of service provided;
• Provide employees with the means capable of providing the service, as well as security means, for use by the employees themselves and promote specific training for all employees;
• Select suppliers that are able to respond to the expected needs, within the established deadlines;
• Promote the continuous improvement of the Quality Management System;
• Compliance with all applicable legal requirements and requirements to which you subscribe for the rental activity.